Privacy policy

We appreciate you choosing to shop with HX Fusion. We are committed to protecting your personal information and right to privacy. If you have any questions, comments or concerns regarding this policy or practices with the use of your personal information, please contact us at support@hxfusion.com at any time.

This Privacy Policy is part of our Terms of Service. When you visit this site, hxfusion.com, and purchase any products to engage in our service, you trust us with your personal information. We take your privacy seriously. Throughout this page, we describe our Privacy Policy and strive to explain it to you in the clearest way possible when it comes to what information we collect, how we use it, and what rights you have to it.

Please read this entire page carefully, as it is important and will help you make informed decisions about sharing your personal information with us. If there are any terms in this policy you do not agree to, you must discontinue use of this site and our service immediately.

Collection of Personal Information

When you access this site, we may collect and request anonymous demographic information, which is not unique to you, such as your age for legal verification and eligibility. We do not automatically collect any personally identifiable information about you, unless you voluntarily provide it to us.

When you use our service, as part of the buying and selling process, we collect personally identifiable information that you submit to us in order to complete your order’s transaction. This may include your name, billing address, shipping address, email address, and credit card information.

If you contact us through this site using a provided form, we may collect personally identifiable information. This may include your name, email address, phone number, and business name and/or website.

In certain cases, we may request that you provide us with personally identifiable information, when reasonably necessary, in order to engage in further communication or verify you as a customer of ours (for example, to process a return request).

Please note, if you directly disclose personally identifiable information or any other sensitive data through this site’s public, viewable features (for example, leaving a product review), this information may be viewed, collected or used by others.

Use of Personal Information

When you use our service, the personally identifiable information we collect is used to process, prepare, and fulfill your order. This includes communicating to you status updates such as confirming your order’s transaction, when it has been shipped, and any other relevant information.

If you communicate with us through a form on this site, any personally identifiable information we collect is used to identify you and engage in further communication.

Disclosure of Personal Information

We do not sell, rent or lease any of the personally identifiable information we collect to any individual, companies or third-parties. We will not disclose your personally identifiable information at any time, unless we are compelled to do so by law (such as responding to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights) or if you violate our Terms of Service.

Automatically Collected Information

We may automatically collect information to track your user behavior when you visit this site. This may include your Internet Protocol (IP) address, access times, organic keyword search phrases that brought you to this site, the previous external website you were visiting that brought you to this site or the pages that you view within this site.

Your user behavior is tracked to maintain and enhance the quality of this site and our service to help us determine which areas of it are performing the best and/or may need improvement.

Cookies Policy

A cookie is a small text file that saves information on your web browser. Cookies cannot be used to run programs or deliver viruses to (i.e., hack) your computer. Cookies are uniquely assigned to you and can only be read by the website that issued the cookie to you.

We use cookies to improve your navigation ability, provide an optimal user experience, and enhance our service when you use this site. We may also use cookies when you elect to provide us with further information when you visit this site in a future session (for example, your verified age or items previously added to your cart).

At any time, you can manually disable your cookies using the tools in your web browser settings when using this site. By doing so, however, you may not be able to take advantage of all of the functions of this site or in our service.



Security of Information

To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, this data is transmitted to our merchant’s network using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, all PCI-DSS requirements are followed and additional, generally accepted industry standards are implemented.

By accessing this site and/or engaging in our service, you agree that there are security and privacy limitations inherent to the Internet which are beyond our control and that the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed. This also includes our secure, off-site payment processor.

Links

Throughout this site, there may be links that take you to other websites that are not affiliated with this site nor our service. We are not responsible for the content or privacy practices of such other websites. It is your responsibility to be aware of this when you leave this site, and to read the privacy policies of any other website that may collect personally identifiable information about you.

Email Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our service, we may receive a notification when you open an email from us or click on a link therein.

If you would ever like to stop receiving these type of emails from us, you may opt out of such communications by clicking the link that says “Unsubscribe” at the bottom of your email’s message.

Data Retention

When you provide us with any information by visiting this site or engaging in our service, we will maintain this information for our records until you ask us to delete it. To view the information we may have collected about you or request deletion, please contact us at support@hxfusion.com. Please note, any such request(s) will require further identity verification.

Individuals Under 21 Years of Age

We do not knowingly collect personally identifiable information from individuals under the age of twenty-one. Any individual who accesses this site must be at least twenty-one years of age. If you are under twenty-one years of age, you must not access this site for any reason and are to cease using it immediately.

Changes to this Policy

We reserve the right to make changes to our Privacy Policy at any time. We encourage all users of this site to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect.

Your continued use of this site is an agreement that it is your responsibility to review this policy periodically in order to become aware of any modifications. If we make significant changes, however, we will make that clear to you either on this site or through direct notification.

Last updated: February 12, 2023